Terms

We have tried to explain our terms and conditions as well as address your most common frequently asked questions (FAQs) below, if there’s no answer to a question you have just contact us and we’ll get back to you in a flash !

How do I pay?

A non-refundable deposit of 50% is required to secure your order (full payment is required for orders under £100 or if required under 8 weeks). The final balance is due once your proofs have been agreed and signed. Payment can be made by cash, electronic means or cheque made payable to Shona Bulloch (29 Calderglen Ave, The Elms, Blantyre, G72 9UP).

What are the timescales for delivery?

6-8 weeks after your proofs have been agreed and signed. Although during busy periods this may be longer.

Postage and Packaging

The cost will vary depending on the size of your order and your location. Items will be sent by Royal Mail and will require a signature. We will notify you when your order is dispatched. Any damages that have occurred during transit must be notified within 3 days. If you stay locally you are welcome to pick up your order. If you wish to do this please let us know.

Bee-Dazzled cannot accept responsibility for any damage once your invitations have been posted by you, to your guests.

Cancellations

As all invitations are made to order we regret that no refunds cannot be given in the event of cancellation after a deposit has been received.

Samples

As we are asked for samples on a regular basis it is with regret that samples will be charged at a cost of £5.00 per sample. Payment can be made for this using any of the methods outlined “How do I pay?” at the top of this page.

Envelopes

These will be supplied in either white or cream (unless specified). Pearlescent envelopes can be supplied at an extra cost. Please contact us to discuss your requirements.

Printing

All inserts will be printed on white paper in black ink (unless specified), for coloured inserts please add an additional 20p per insert.

Order of Service

This includes a maximum of 4 sides. Any additional pages will incur an additional charge, please contact us for details.

Order of Service Hymns

As some hymns, poems, readings etc are copyright protected it will be your responsibility to obtain permission to use them. Any breach of 3rd party copyright will be the responsibility of you, the customer.

Design and Appearance

As the invitations are handcrafted there may be a slight variance from invitation to invitation, however we can assure you that the quality is still to the same high standard.

On occasion there can be some slight differences in card colours and materials from our suppliers. We regret this is unavoidable but we do our best to minimise this wherever possible.

Is there a minimum order ?

There is no minimum order. Please place your order with us as soon as you can but preferably no less than 4-6 months prior to your wedding date. We will do our utmost to accommodate any urgent orders. Please call us to discuss.

Proofs

Proofreading is the responsibility of the client. Two sets of proofs will be issued for each stationery item that you have ordered (with the exception of table plans, guest books etc). We ask that you keep one copy for your records and sign and return the other copy. Your order will not go into production until we receive the signed proofs. At this time the remaining 50% of your order must be paid. Regrettably once proofs have been signed we cannot accept responsibility for any mistakes that have gone unnoticed.

Complaints Procedure

We aim to deliver a high standard of service to you however should you feel that we have failed to do so please notify us within 7 days.

Prices

Prices are subject to change and are correct at time of printing. We reserve the right to alter our prices at any time however any quotes issued will be honoured at the prices quoted (up to a period not extending beyond 60 days from the date that the quote was produced).

Safety

Please note that many of our designs incorporate very small design elements. We therefore advise our customers that they are not suitable for handling by young children.

Copyright

All designs are covered by copyright Bee-Dazzled and may not be reproduced or copied.